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Posted: Wednesday, September 6, 2017 12:10 PM

Job Description:/h3:
POSITION OVERVIEW:
The Propertys sales representative whose primary role is to increase occupancy resident retention and acquisition of qualified new residents. Professionally and personally greet prospects, demonstrate the features and benefits of the property and to secure lease agreements.
FINANCIAL
Accept/Receive deposits, rent and fee payments and submit to the Assistant Community Director for processing.

ADMINSTRATIVE/OFFICE
Must have complete knowledge of Fair Housing Compliance laws or attend Fair Housing Training within the first 90 days of employment.
Must have complete knowledge of lease contract, application, and other addenda
Correctly complete all lease applications, process application verification and notify prospective residents of results
Complete all lease paperwork including related addenda
Complete Guest Information form on all prospects, send thank you notes and follow up calls
Enter phone and/or walk:in traffic from Welcome Cards into Resman daily
Inventory office supplies weekly and report to the Community Director with needs.
Organize and file appropriate reports, leases and paperwork daily
Attend company meetings when requested
Document all resident communication (verbal and written) in lease file conversation log.
Assist Community Director and Assistant Community Director in preparation of daily and weekly reports, market surveys, etc.

MAINTENANCE and SAFETY
Ensure that the appearance and physical aspects of the property are City Gates established standards by physically walking/inspecting the property daily and submitting reports to the Community Director or Maintenance Supervisor.
Must immediately notify the Community Director of any illegal conduct by a vendor, resident or employee.
Accompany outside vendors on service request calls for occupied apartments when necessary.

MARKETING and LEASING
Greet prospective residents, qualify and determine their needs and preferences, then professionally present the property and specific units pointing out the features and benefits.
Maintain a professional (clean and organized), yet personal (friendly) atmosphere in the leasing office and other areas where prospective residents may meet current residents.
Inspect models and made:ready units daily to ensure they meet City Gate standards
Conduct outreach marketing as assigned by the Community Director
Maintain awareness of local sub:market conditions and trends to make recommendations to Community Director for marketing property and improving resident satisfaction
Answer incoming calls and handle each whether it is a prospective new resident, current resident with a complaint or service request, vendor/suppliers, etc. Transfer calls to Assistant Community Director or Community Director when appropriate.

RESIDENT RELATIONS
Accepts service requests from residents and routes to maintenance for prompt processing
Maintain positive customer service and can do attitude at all times

GENERAL
Perform any additional duties/tasks and meet deadlines to exceed expectations assigned by the Community Director and/or Assistant Community Director.

Company Description:/h3:
City Gate team members exceed expectations by going above and beyond to perform any reasonable task/request that is consistent with fulfilling company objectives. Conduct all business in accordance with company policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and all other laws pertaining to apartments.

Source: https://www.tiptopjob.com/jobs/71807364_job.asp?source=backpage


• Location: Dallas

• Post ID: 65388697 dallas
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