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Posted: Wednesday, September 6, 2017 12:54 AM

Job Description:/h3:
POSITION OVERVIEW:
Oversees and is accountable for the entire operation of the property. Effectively manage people, activities and resources to accomplish community objectives and exceed expectations of the residents, employees and owners.

FINANCIAL
Assists Director in managing the propertys budget guidelines throughout the year and making sound financial decisions to increase the NOI
Handle collections and fees. post rents, account deposits and reconciliation, process invoices and payable, and all financial reporting
Leads rent collection efforts, specifically with delinquent residents
Assists Director with evictions, utility cut:offs and landlord liens as required on delinquent rents

PERSONNEL/SUPERVISORY
Serves as back up for Community Director
Provide leadership to their team by modeling, communicating and protecting City Gates Organizational Process and Procedures
Assists Community Director in appropriate training and development of staff to meet intellectual, emotional needs for each team member
Regular and predictable attendance with professional appearance and attitude

ADMINSTRATIVE/OFFICE
Maintain relevant knowledge of application, lease and all applicable Texas property code laws as well as the TAA Redbook and applicable forms
Review and maintain all resident files
Handle all billing questions, move:outs, notices, lease cancelations and evictions
Maintains records on all aspects of management activity on a
daily/weekly/monthly basis. Submits required and requested reports before expected.
Handle all resident concerns
Communicate all challenges affecting the successful operation of the Property to the Director as soon as possible.
Ensure all required city/county/state permits (multifamily license, pool/spa, boiler, etc.) are current at all times
Updates Resman online system daily and manages the input of applicable data into the system daily.
Efficient and timely processing of all forms, reports, and administrative information

MAINTENANCE and SAFETY
Ensure that the appearance and physical aspects of the property meet City Gates established standards by physically walking/inspecting the property daily : vacant units must be walked at least 1x/month for security and utility purposes.
Schedule and monitor all maintenance activities daily and inspect the maintenance shop monthly with the Lead Maintenance Supervisor
Report all liability and property incidents to the Manager immediately. Ensure that all occupational injury claims are reported to Zuman immediately and follow instruction of the on the job injury process
Assist Director in Conducting monthly safety meeting and complete Safety Checklists with Maintenance Supervisor

MARKETING and LEASING
Welcome and assist Leasing Consultant with phone inquiries and showing the Property to prospective qualified residents.
Approve and sign all rental applications, lease paperwork and addendums.

RESIDENT RELATIONS
Handle resident concerns escalated by On:site team members
Maintain positive customer service and can do attitude at all times
Inspects with residents for all move:in/move:outs
Review all notices to vacate to determine cause and recourse
Assist Director in facilitating all
policies/procedures for resident communications (complaints, calendars, service requests, etc.)
Company Description:/h3:
City Gate team members exceed expectations by going above and beyond to perform any reasonable task/request that is consistent with fulfilling company objectives. Conduct all business in accordance with company policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and all other laws pertaining to apartments.

Source: https://www.tiptopjob.com/jobs/71642349_job.asp?source=backpage


• Location: Dallas

• Post ID: 65327987 dallas
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