Posted: Tuesday, March 14, 2017 8:15 AM
Job Title: Pre:Billing Clinician
Reports To: Pre:Billing Supervisor
Location: 13737 Noel Road
FLSA Status: Non:exempt
** External applicants must log on to amr.net, click Careers then Search Jobs to locate the position and apply. Internal candidates must apply through SuccessFactors on the internal company portal. All internal and external applicants must upload your resume in order to be considered for this position.**
The Pre:Billing Clinician reviews the patient care report (PCR) for clarity of patient demographics, billing information, supporting documentation and information surrounding the patient encounter prior to transferring the report to the Patient Business Services Department for timely billing. They also provide clinical support surrounding out:of:hospital patient care documentation including advice regarding the appropriate level of service usage by Dispatch, review of clinical documentation in patient care records and feedback to CES and crew members about clinical documentation and the patient care supported by documentation.
Essential Duties and Responsibilities:
:Work with Dispatch to provide guidance surrounding non:emergency transports and the paperwork or authorizations needed prior to sending a unit to pick up the patient.
:Manage the Repetitive Patient process as directed by Pre:Billing Supervisor.
:Work with Dispatch to ensure adequate and appropriate levels of service are dispatched for non:emergency ambulance transports and other requests for service.
:Review trailing documents such as the hospital facesheet, EKG strips, PCS form, etc. for appropriate inclusion in the patient care report as well as completeness and accuracy.
:Receive real:time notification of high liability clinical areas of concern such as cardiac arrests, missed intubations, cricothyrotomies, etc. to ensure timely review of documentation and provide feedback to crew and/or CES as needed.
:Process customer complaints quickly by receiving, investigating, redirecting or, resolving the issue.
:Provide clinical feedback to crews and/or CES that elevates the clinical base knowledge of care rendered by crewmembers including identification of clinically strong documentation, failure to treat patients according to protocol, lack of clinical viewpoint, weak clinical skills, and substandard documentation.
:Convey an attitude of intolerance for unprofessional behavior.
:Develop and sustain excellent working relationships with AMR professionals (e.g., Operations, PBS, Business Development, IT and Finance), as well as with the Companys clients, payors, consultants, banks and financial intermediaries and government agencies.
:Adhere to all company policies and procedures.
:Adhere to and comply with information systems security. Know and follow Information Systems security policies and procedures, attend Information Systems security training, and report information systems security problems if identified.
:Complete other duties as assigned.
Non:Essential Duties and Responsibilities:
:Communicate a willingness to help others succeed.
:Demonstrate and promote a spirit of teamwork and cooperation.
:Convey and inspire a sense of competence and commitment.
:Use initiative to learn new skills, enhance personal knowledge and improve communications.
:Demonstrate an ability to communicate and work well with others (e.g., customers, facilities, AMR Operations, and payors).
:Seek opportunities to improve the work environment.
:Perform other duties as assigned.
We are an EOE/AA employer and AMR selects the best individual for the job based on job related qualifications, regardless of race, color, sexual orientation, national origin, gender, age, veteran status, ancestry, marital status or disability.
• Location: Dallas
• Post ID: 48831174 dallas