Posted: Sunday, March 12, 2017 10:01 PM
The Operations and Logistics Manager role is a unique opportunity to help drive growth through the optimization of our growing number of partner drivers. This is a critical role as it directly correlates to continually improving the rider experience through greater availability while minimizing costs. This data:driven role calls for a rare combination of analytical thinking and interpersonal ability to manage partnerships.This is an intense business side startup role, and this person will work with other members of the Dallas:based team along with headquarters:based engineering, product, and process teams. This role will have direct responsibility for the growth in the Dallas market. WHAT YOULL DO:Develop and Optimize Processes. Scale new and existing processes to allow the business to efficiently operate and growAnalytics. Heavy analysis of driver and rider metrics to properly allocate supply, guide driver incentive programs, and ensure high:quality experiences on the Uber systemStrategy. Decide which projects the team should focus on and set an aggressive timeline to reach those goalsProduct Improvement. Proactively search for new features which could improve a seamless driver and rider experiencePartner Relations. Manage driver development, identify and attack problem areas for drivers, and negotiate with businesses for driver perksExpansion Planning / Recruiting. Evaluate the economic and strategic costs and benefits of driver incentive programs and work with management to execute those strategiesDriver Support. Manage the day:to:day issues of thousands of drivers on our systemHustle. Take ownership of Ubers growth in their city and do whatever it takes to get the job doneMobilize and Grow. Take on new opportunities like launching a new market, spinning off a new product line, experimenting with new business modelsA? the possibilities are endless WHAT YOU NEED TO KNOW/HAVE:Data driven decision making mentality and sound business judgment through strong analytical thinkingSolid understanding of a variety of business models (were still proving ours)Ability to take initiative in a constantly:changing work environmentStartup (all:hands:on:deck) I bust my ass because I love it approachA willingness to be A?in the trenchesA? working with our driver:partnersBachelors degree in economics, finance or similar fieldSQL knowledge a plus, but not required EXAMPLE BACKGROUNDS:Consulting, Accounting, or Banking background with numbers/excel driven decision instinctsTech enthusiast with product development and management experienceEngineering background with dreams of applying similar process to people processesCorporate strategy background with a willingness to roll up your sleeves PERKS:Employees are given Uber credits each month.Ground floor opportunity with the team; shape the strategic direction of the company.The rare opportunity to change the world such that everyone around you is using the product you built. WeA?re not just another social web app, weA?re moving real people and assets and reinventing transportation and logistics globally.Sharp, motivated co:workers in a fun office environment. BENEFITS (U.S.):401(k) plan, gym reimbursement, nine paid company holidays.Full medical/dental/vision package to fit your needs.Unlimited vacation policy; work hard and take time when you need it.
• Location: Dallas
• Post ID: 48806837 dallas