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Posted: Wednesday, September 6, 2017 7:55 PM

Job Description:/h3:
Company Description:
Reunion Tower is a 560 ft (171 m) observation tower and one of the most recognizable landmarks in Dallas. Reunion Tower is part of the Hyatt Regency Hotel complex, and is the 15th tallest building in Dallas. Recently ranked in The Dallas Morning News: Guide Top 10 Jaunts of 2013, a visit to the Reunion Tower isnt just about seeing whats below from hundreds of feet in the air. Its about expanding your horizons. The GeO:Deck has something for everyone : the foodies, the fashionistas, adventure seekers or sightseers. Think youve seen it all? Experience the interactive Halo today, and change your view forever.

Situated adjacent to the heart of downtown, our landmark tower is one of the citys most recognizable landmarks. Attached to the Hyatt Regency Hotel, and adjacent to the historic district, West End, entertainment district, sports arenas, shopping meccas, business headquarters and Dallas Convention Center.
We offer:
:GeO:Deck, interactive features you could spend hours exploring before even beginning to take in the 360:degree views of Dallas.
:Cloud Nine Café, enjoy casual lunch or refreshments under a digital canopy that displays stylized sky imagery, one level above the GeO:Deck
:Five Sixty, Wolfgang Pucks award:winning fine dining restaurant. Five Sixty offers an extraordinary culinary experience, modern Asian:influenced cuisine from a legendary chef, while showcasing the best views in Dallas.
Competitive Compensation, Comprehensive, low cost health, dental and vision insurance for you and your family, Company:sponsored retirement plan:401(k) program, Life and Disability Insurance, Flexible Spending Accounts, Employee Assistance Program, Domestic Partner eligibility, Paid Time Off, Discounted Hotel Rates, Promotional Opportunities, Rewards and Recognition, Free Shift Meal.

Job Summary:

To surpass the expectations of every Guest by ensuring world:class service while consistently exhibiting a high level of positive energy that models and supports engaging experiences, team morale, and up:selling opportunities. To be a leader both in actions and in words for Reunion Tower Operating Company and to work with all partners to create and maintain a world class operation. To be a model in practicing and promoting the vision, mission, values and brand standards of Reunion Tower.
Additional job duties including, but not limited to the following:
:Surpass the expectations of every Guest by ensuring world:class service while consistently exhibiting a high level of positive energy that models and supports engaging experiences, team morale and up:selling opportunities.
:Learn photography software and stay up to date on capabilities and upgrades and green screen capability.
:Manage and track all Photo Inventory.
:Act as Manager on Duty for the tower and be a leader both in actions and in words to work with all tower operators, contractors and ambassadors.
:Establish a guest first attitude in the entire tower team.
:Liaison with partners and VIPs.
:Maintain a steady stream of communication with established recipients that addresses all elevator, guest, media, and emergency incidents.
:Manage, train, organize, direct and control the activities of all Elevator Ambassadors, Ticket Ambassadors and Photo Ambassadors and work in conjunction with Hyatt Engineering, Tower Security, Event Networks Retail, Hunt and the janitorial contractor to ensure needs, guest service standards and objectives are met.
:Immediately assist in the operation of ticket sales, elevators, photo or wherever help is needed.
:Model and ensure enforcement of all company policies, procedures and processes.
:Ensure smooth and orderly flow of guests that complies with all safety and security regulations while maximizing efficiency.
:Ensure the successful completion of count outs and cash drops.
:Maintain complete understanding of all opening and closing procedure


• Location: Dallas

• Post ID: 65399332 dallas is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2017