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Posted: Thursday, March 16, 2017 6:02 AM

We challenge you to join Philips Healthcare as a Field Service Engineer where you will WOW our customers by using your strong technical skills in providing the best in class customer service! As part of the Service engineering organization you will contribute to providing the right data, context, and approach which will change the way we do business and make a difference for our customers. Responsibilities: Philips is seeking a field service engineer to support its patient monitoring business : • Install, service, and test complex IT networks following stringent real time patient data requirements. • Troubleshoot complex network issues to ensure acceptable Quality of Service. • Install complex, multi-phase systems composed of IT infrastructure and patient monitoring equipment in both clinical and non-clinical environments across the geography. • Provide technical review of system configurations to ensure viability of system performance. • Lead and direct a diverse team of internal and external resources. • Own the customer experience through the life cycle of customer systems from installation through end-of-support. • Grow the PCMS business in the assigned geography within the scope of both equipment and service revenue and contract revenue. • Work within a dynamic customer care team with clinical, sales, and service partners to support the business activities at the highest level. Your Team This particular position will work within the Patient Monitoring/Cardiac Care Services organization. This division of Philips Healthcare specializes in the installation and service of patient monitoring devices, networks, and telemetry systems. As hospital environments become more integrated the service organization is looking to expand its ability to install and service complex networks as well and consult with customers on high end integrations. Our Offer Sharpen your talents with new challenges in our dynamic organization. As a market-driven company, we’re used to listening to our customers & apply the same thinking to our employees. We offer a competitive salary, outstanding benefits and flexibility in a career with a positive and supportive atmosphere in which to develop your talents further. Candidate Qualifications • BS Electrical Engineering/Computer Science/Biomed disciplines with at least 3 years’ experience or AS Electrical Engineering/Computer Science/Biomed disciplines with 5 years’ experience in Healthcare / IT Technologies. • CCNA certification STRONGLY PREFERRED • Microsoft and other certifications are desirable (MCTS, MCITP, VM WARE) • Knowledge of Patient Monitoring systems preferred. • Influence internal and external resources to a stated objective without formal authority. • Effectively negotiate. • Deliver required results with high levels of customer satisfaction, both internal external. • Previous experience working in a hospital environment. If you are interested in an array of development and growth opportunities to demonstrate your impact both personally and professionally, come create your legacy here. Philips is an Equal Opportunity Employer #LI-JC2

Click here for more info: https://philips.taleo.net/careersection/jobdetail.ftl?job=199735&lang=en


• Location: Dallas

• Post ID: 48134835 dallas
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