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Posted: Friday, November 3, 2017 4:18 PM

Summary of Responsibilities Responsible for the orderly operation of all SC networks provides technical support and maintenance for all network systems for all Santander sites This position is an on call position in an environment that operates on ax basis The incumbent will be expected to be available to work extended hours to accomplish critical tasks essential to the continuance of uninterrupted operations of the department Essential Functions Designs documents implements and supports a mid sized sophisticated and secure enterprise network environment consisting of multiple branch offices call centers data centers BB and BC connectivity Leads network project related activities and participates in other IT projects with network related tasks Mentors junior network engineers to improve their skillset and capabilities Provides the third tier support for all facets of the network eg VoIP wireless firewall load balancers routers switches MPLS QoS security and other network environment issues Effectively engages and escalates with third party vendors as needed to address problems within the network environment Delivers timely and deliberate engagement during major system outage events using good communication skills good decision skills and documentation skills needed to produce an effective return to service and an actionable root cause analysis to minimize avoid future problems Develops documents and executes maintenance procedures to ensure system uptime and to be pro active in finding potential problems Provides oversight for moves adds and changes of all users at the environment Understands and champions networking and IT procedural best practices like change management and problem resolution as described in standards like ITIL and or COBIT Accountable for IT asset management inventory and disposal in accordance with Santander standards Able and willing to effectively learn and leverage new technologies as needed Troubleshooting network hardware and solutions including but not limited to Cisco switches VPNs firewalls and F load balancers On call after hour availability to support end users on an as needed basis Design Installation and Documentation Performing ongoing research to ensure that Santander benefits from technological advances that are relevant to Santanders business Ensure that Santanders systems environment is secure and that all industry and regulatory best practice steps have been taken to protect Santander its hardware software and data from unauthorized access and use Design Document configuration and installation of new technology into Santander environment Performs other duties as assigned Special projects as requested Requirements Bachelors degree in a related field or the equivalent combination of education and experience Certification Registration Cisco CCNP CCIE or years of experiences demonstrating the highest level of engineering Eight plus years supporting and maintaining Cisco hardware layer switches Nexus s Eight plus years TCP IP networking experience support of internet services and applications In depth knowledge of TCP IP A strong understanding of telephony specifically EIGRP BGP MPLS ASA and ASR configurations Project management must be self driven organized and motivated to complete project work as an individual member of a cohesive team Excellent problem solving diagnostic skills Cisco Nexus Cisco switches VPN firewalls WAN LAN and F load balancer Strong oral and written communications Ability to maintain confidentiality Working Conditions Extended working hours may be required as dictated by management and business needs Ability to work flexible hours and be on call Ability to travel to other facilities as needed


• Location: Dallas

• Post ID: 70454737 dallas is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2017