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Posted: Saturday, February 3, 2018 7:28 PM

A Night Manager is the first point of contact for any general management related queries and overall hotel operations

concerns that arise outside normal operating hours.

What will I be doing?

As a Night Manager, you re the first point of contact for any general management related queries that arise outside normal

operating hours. The position has a Front Office focus but also has responsibility for overall hotel operations in the

absence of Functional Managers, including but not limited to the following tasks:

- Be visible in the hotel lobby and other public areas

- Represent the General Manager and other Senior Managers in their absence

- Maintain current knowledge of all security and emergency procedures and manage the instigation of such procedures as

required

- Handle any management issues or emergencies that arise, record them as required, and implement the necessary

actions to bring them to resolution

- Ensure that all Guest complaints are managed promptly and completely

- Support the Night Auditor with all Front Desk and accounting related duties

- Produce nightly reports, as required

- Inform other departments of Guest special requests, including early/late departures and room changes

- Maintain awareness of all hotel areas

Job Requirements

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
  • Hospitality - We're passionate about delivering exceptional guest experiences.
  • Integrity - We do the right thing, all the time.
  • Leadership - We're leaders in our industry and in our communities.
  • Teamwork - We're team players in everything we do.
  • Ownership - We're the owners of our actions and decisions.
  • Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:
  • Quality
  • Productivity
  • Dependability
  • Customer Focus
  • Adaptability
What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

EOE/AA/Disabled/Veterans

Source: http://www.jobs2careers.com/click.php?id=4787683620.96


• Location: Dallas

• Post ID: 77679742 dallas
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